Valliewood is committed to providing our consumers with the best experience, if you have questions, comments, suggestions, or concerns, we are happy to hear from you. Please see below for options on how you can best reach our Valliewood Customer Service team.  

  • Contact person: Felicia
  • Email: info@valliewood.com
  • Tel: +(1)(667) 328-0316
  • Address: 6600 Landay Avenue, Baltimore, Maryland, 21237
  • Customer service time: Monday-Friday 9 am-7 pm EST, Saturday-Sunday 9 am-5 pm EST

Generally, we will reply to you within 24 hours on working days.

For return requests, please call us toll-free to obtain a return authorization number and complete return instructions.

Do you know our FAQs page? You may be able to find the answers to your questions there before submitting your request.